Frequently Asked Questions

When will I get my order?

Orders are processed and shipped out usually within 7-10 business days of purchase. 


Do you offer local pickup for orders?

Yes, I do offer local pickup. You will be notified once your order is ready for pickup, providing the address for pickup.


Do you ship internationally?

As of right now, I only ship within the US. As demand grows, I am planning to expand shipping world wide.


Shipping Timeline

Please note that the shipping method you choose does not include the processing time for your order. Even if you choose priority shipping, your order will still take 7-10 business days for processing prior to being shipped.


Refund Policy

Due to the custom nature of my work, I do not accept returns or exchanges. However, if there is an issue with your order or you have any questions please don't hesitate to email me at hello@redsonyacreations.com. It is my hope that each item purchased will become a treasured keepsake - if for any reason you are unhappy with your purchase, please reach out and I will do what I can to make it right!